Privacy Policy
This privacy policy explains how Pirtek Africa (Pty) Ltd collects, uses, and protects your personal information when you use our website at https://pirtek.co.za.
Last updated: February 2026
This policy should be read together with our Terms and Conditions and Cookie Policy. By using this website, you consent to the data practices described in this policy.
1. General
This privacy policy constitutes a valid and binding agreement between you, the user, and Pirtek Africa (Pty) Ltd (Registration No. 1998/022734/07), hereinafter referred to as “the Company”.
This policy is governed by the Electronic Communications and Transactions Act 25 of 2002 (ECT Act) and the Protection of Personal Information Act 4 of 2013 (POPIA) of the Republic of South Africa.
2. Amendments
The Company reserves the right to modify this privacy policy at any time. Any changes will be effective immediately upon posting to this page. We encourage you to review this policy periodically. Your continued use of the website after changes are posted constitutes your acceptance of those changes.
3. Legal Age and Capacity
By accessing this website, you warrant that you have reached the age of majority (18 years) or have the consent of a parent or guardian, and that you have the legal capacity to be bound by this policy.
4. Protection of Personal Information
The Company is committed to protecting your personal information in accordance with the Constitution of the Republic of South Africa and the Protection of Personal Information Act 4 of 2013 (POPIA).
Your personal information will be treated confidentially and will not be sold, shared, or disclosed to unauthorised third parties without your consent, except as required by law or as described in this policy.
5. What Information We Collect
We may collect the following types of information:
Information you provide directly
- Name, email address, phone number, and company name when you submit a form on our website
- Any other information you voluntarily provide when contacting us
Information collected automatically
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on the website
- Referring website address
- Other non-identifying technical data collected through cookies and server logs
6. How We Use Your Information
We may use the personal information we collect for the following purposes:
- To provide the services and information you have requested
- To respond to your enquiries and communicate with you
- To send you marketing communications about our products and services, where you have consented to receive them
- To improve and develop our website and services
- To analyse usage trends and user behaviour in aggregate
- To comply with legal obligations and enforce our terms
- To protect the security and integrity of our website and business
7. Log Files
Our web servers automatically collect certain information in log files, including IP addresses, ISP names, browser type, visit timestamps, pages viewed, and operating system information. This data is used in aggregate to improve the website and understand usage patterns. It is not linked to personally identifiable information.
8. Cookies
We use cookies and similar technologies on our website. For full details on what cookies we use, why, and how you can manage them, please see our Cookie Policy.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party websites you visit. You access third-party websites at your own risk.
10. Security
We implement reasonable and up-to-date security safeguards to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
The Company shall not be liable for any breach of security resulting from external hacking, viruses, or vulnerabilities in your own devices or networks.
11. Your Rights Under POPIA
In terms of the Protection of Personal Information Act, you have the right to:
- Access — Request confirmation of what personal information we hold about you
- Correction — Request the correction of any inaccurate personal information
- Deletion — Request the deletion of your personal information, subject to any legal obligations requiring us to retain it
- Objection — Object to the processing of your personal information for direct marketing purposes
- Complaint — Lodge a complaint with the Information Regulator if you believe your personal information has been mishandled
To exercise any of these rights, please contact us using the details below. We will respond to your request within 21 days as required by POPIA.
Please note that requesting deletion of your personal information may affect our ability to provide certain services to you.
12. Contact
For any enquiries regarding this privacy policy or to exercise your POPIA rights, please contact us:
- Email: info@pirtek.co.za
- Phone: 060 035 8175
- Address: Waterfall Distribution Campus, off Bridal Veil Street, Waterfall, 5-LR, Midrand, Gauteng, 2090
You may also contact the Information Regulator (South Africa):
- Website: inforegulator.org.za